FAQ
Payment Options:
What payment methods does Retro Pop Classics accept?
Retro Pop Classics accepts all major credit and debit cards, as well as PayPal, ensuring a convenient shopping experience for customers.
Does Retro Pop Classics charge taxes?
As a Michigan resident, any purchases made will incur a 6% sales tax, whereas if you reside in another state, your order will not be subject to sales tax.
Shipping:
Does Retro Pop Classics ship worldwide?
Unfortunately, we currently only offer shipping within the U.S. and do not have the capability to ship internationally at this time.
Does Retro Pop Classics ship to APO and Military Bases?
Yes, Retro Pop Classics supports our troops stationed overseas and appreciate your service. Your order will be sent via USPS Mail, and we appreciate your dedication and service.
Does Retro Pop Classics offer free shipping?
Enjoy free shipping on all orders over $150.00! Shop now and take advantage of this offer to get your favorite products delivered right to your doorstep at no extra cost.
How long will it take to ship my order?
Typically, orders are shipped within 1-3 business days after the purchase is completed, with processing occurring Monday to Friday. During the Christmas and holiday season, efforts are made to include weekend shipping as well.
How long will it take to receive my package?
Your order is expected to arrive within 3-6 business days following the shipping confirmation, depending on your location.
Returns:
What steps should I follow to return an item for a refund or exchange?
To initiate a return, ensure that all items are in new, unwashed condition to qualify for a refund or exchange; please note that shipping and handling fees are non-refundable.
To initiate an exchange or return, please ensure that it is done within 30 days of the purchase date indicated on your receipt.
To obtain a return authorization and return address, please contact customer support at the email address retropopclassics@gmail.com
Please return the item along with a note detailing the reason for the return and include your order number. Note that you will be responsible for the shipping fees associated with the return.
Please note that merchandise that has been washed or worn is not eligible for return, ensuring that all returned items are in new, sellable condition for quality assurance.
Are the products Retro Pop Classics sell original and licensed?
We partner exclusively with authorized manufacturers in the U.S. who hold valid licenses for the products we offer, ensuring quality and compliance with regulatory standards.
Does Retro Pop Classics have any washing tips for my purchase?
To maintain the quality and durability of your silk-screened or DTG-printed garment, always turn it inside out before washing, follow the care instructions on the label, and wash in cold water to prevent shrinkage. For whites, avoid overloading the washing machine, and use a medium dryer temperature or hang to dry while keeping it inside out and away from direct sunlight. When ironing, either turn the shirt inside out or place a tea towel over the design to protect it, as hot temperatures can fade the print prematurely.
Does Retro Pop Classics have size charts available?
To access the complete list of size charts for our various styles, please refer to the link located in the main menu.